“If you do not have a trust-based emotional relationship, you do not have product differentiation … and the customer will constantly shop around for the lowest price and least amount of friction. I’m willing to bet that your best customers are the ones you have the most solid relationship with. When you have a rapport founded on mutual trust, it feels like you’re on the same team.”
Read MoreIt’s hard to believe, but our culture still promotes the idea that gaining enough financial wealth will cure all ailments and solve all problems. That’s nonsense.
For decades, Growth Minded leaders (I use the term “leader” not as a formal title, but to indicate a certain approach to life) have discovered (through the teachings of Earl and others great thinkers) that the mindset of continuous value creation leads to transformation in both material wealth AND intrinsic wealth.
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